MEET OUR SALES REPS: Joshua Ollett
For nearly a century (!), merchants.ca has been a trusted supplier of quality products to businesses throughout Essex, Kent, and Lambton counties, and beyond. Our success is built on the strong relationships our #SalesRepresentatives have fostered with our customers. These knowledgeable professionals understand your unique needs and provide tailored solutions to help your business thrive.
Our mission at merchants.ca is to support your business by supplying everything you need, from packaging products and protective equipment to maintaining your facilities. Our sales Staff are the cornerstone of this mission, bringing expertise in our wide range of products, backed by continuous training and hands-on experience. This ensures that our customers are always informed about the latest industry innovations and have access to the best solutions for their specific needs.
With experience across various industries, our sales team offers valuable insights and practical solutions tailored to your business. Whether you need help with packaging materials, floor care, shipping supplies, or PPE, our team is ready to assist. They can also set up #VendorManagedInventory (VMI) services to ensure your inventory is always at optimal levels.
Serving all of Southwest Ontario, our sales team is here to meet with you at your convenience. Contact us at 800-363-1633 to see how we can support your business today!
Meet the merchants.ca Sales Reps
Joshua Ollett
Josh has been with Merchants since February 2023. He works to build strong relationships and his goal is to always exceed the customer’s expectations.Q: Can you tell us a bit about your background and what brought you to merchants.ca?
A: I have known merchants for roughly 8 years before my very first interview. I knew that merchants was a business that was respectful and team driven. I couldn't think of a better place to work.
Q: What do you enjoy doing outside of work?
A: I enjoy walks, family gatherings, and hanging out with my cat, Oscar
Q: Do you have any hobbies or interests that you’d like to share?
A: I love to craft and make things from wood.
Q: How long have you been in sales and what has your journey been like?
A: I have been in sales for a year and a half now and every day is something new. There are ups and downs, but being the foundation for your customer is a duty I hold dear to my heart.
Q: What do you enjoy most about your role at merchants.ca?
A: The "behind the scenes" of companies that a customer would only be able to see the front of. Being able to really dive into customers history and how they run their business is awe inspiring
Q: What is your favorite part of working with merchants.ca customers?
A: Being their friend, not just their sales rep.
Q: How do you approach building relationships with your customers?
A: I always want to start any relationship with a customer on the right foot. I try to always come off as friendly and approachable, someone you can laugh with. They are not just my customers, they are my friends
Q: What do you believe makes you successful in your role?
A: My reliability. Whenever my customers are in a pinch, I am there with a solution the same day.
Q: What is one thing most people don’t know about you?
A: I saved my cat, Oscar, from a terrible storm when he was still a stray.
Q: Do you have a favorite quote or motto that inspires you?
A: "Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines. Sale away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover." - Unknown
Q: What are your professional goals for the year and the next 5 years?
A: To grow both my territory and position in Merchants.
Q: What do you hope to achieve for your customers?
A: Quality service, product, and price.
Q: If you could travel anywhere in the world, where would it be and why?
A: Antarctica, to explore the beautiful landscape.
Q: What’s your favorite book or movie, and why?
A: The One and Only Ivan, a short book filled with more emotions than I can handle.
Q: What is the best feedback you’ve received from a customer?"
A: "I have been working with you since you started at merchants, and I've seen how much you've grown into your role. Keep it up." - James, Circle 5
We have the supplies you need at merchants.ca